The Reykjavik EDITION
The Reykjavik EDITION
The Reykjavik EDITION

We are hiring - Bellman and Guest Experience Agent

The Reykjavik EDITION is looking for its next Bellman and Guest Experience Agent

We are looking for ambitious full-time staff. Good English is essential, further language skills are an advantage. The minimum age of the applicant is 20 years.

If this sounds like the perfect place for you, we would like to encourage you to apply today!

For Bellman main tasks will be:

  • Valet Parking and retrieval of cars for guests staying/visiting the hotel on request.
  • Assist with luggage storage and retrieval.
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist Concierge, Front Office, and Housekeeping staff with guest requests and services

For Guest Experience Agent main tasks will be:

  • Responsible for ensuring our guest receive a unique creative experience throughout their stay.
  • Responsible to organize, confirm, process, and conduct all guest experience activities including; handling all incoming guest phone calls, requests and changes. Process all guest requests and relay message
  • Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
Educational and skill requirements
  • Our most successful employee is someone who:
  • Has a team attitude, is positive, and has the ambition to learn new skills
  • Flexible and willing to meet the demands of a 24-hour operation
  • Flexible schedule with the ability to work all shifts, weekends, and holidays
  • A passion for delivering exceptional service to our guests
  • Full of energy and a naturally outgoing person
Job benefits
  • A platform to shine - we recognize and reward high talent
  • Discounted accommodation in over 9,000 hotels all over the world.
  • Training and development opportunities
  • Discounted food & drink in all our restaurants and bars
Auglýsing birt5. júní 2026
UmsóknarfresturEnginn
Tungumálahæfni
EnskaEnska
Nauðsyn
Mjög góð
Staðsetning
Austurbakki 2, 101 Reykjavík
Starfstegund
Hæfni
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