Sales and Logistics Coordinator
Be at the heart of delivering value to our customers
At BioMar, every customer order represents trust, partnership, and a shared commitment to sustainable aquaculture. In this role, you play a vital part in making sure that trust is rewarded through accurate delivery, clear communication, and a smooth end-to-end experience for our customers in Iceland. You will be a central link between customers, internal teams, and commercial partners, ensuring that our products reach the right place, at the right time, and to the right standard.
Make a difference in how we serve our customers every day
As Sales and Logistics Co-ordinator, your role exists to ensure seamless order fulfilment and excellent customer support across the entire supply chain. You take ownership of customer orders from receipt through to delivery and invoicing, while maintaining close alignment with internal stakeholders and sister facilities within BioMar. Your work directly supports customer satisfaction, operational efficiency, and reliable supply.
You work proactively, spotting potential issues early and communicating clearly so expectations are managed and deliveries remain on track. Accuracy, structure, and collaboration are key to your success in this role.
- Co-ordinate customer orders from order entry through to delivery and invoicing, ensuring accuracy and timeliness
- Act as the main point of contact for customers, managing enquiries, updates, and issues through to resolution
- Maintain accurate stock records and manage stock movements, transfers, and adjustments in ERP systems
- Prepare and verify shipping and import documentation, working closely with shipping partners and sister facilities
- Review production and delivery plans, identifying and communicating potential risks up to four weeks ahead
Bring structure, ownership, and a customer-first mindset
You thrive in a role where customer interaction, logistics, and coordination come together. You are comfortable managing multiple tasks at once and take responsibility for seeing issues through from start to finish. You communicate clearly with both internal and external stakeholders and understand how your actions impact the wider supply chain.
You combine a strong service mindset with attention to detail, using data and systems to support informed decisions and continuous improvement. You are calm under pressure and approach challenges with a practical, solution-focused attitude.
- Experience in a customer-facing role, preferably involving international exports or imports
- Experience working with customer forecasts, demand planning, or order management
- Practical experience using ERP systems and maintaining accurate stock and order data
- Knowledge of stock control and logistics processes, with basic proficiency in Excel
- Fluency in English, with strong written and verbal communication skills
BioMar Provides..
· Health Grant
· Competitive Salary
· Generous Annual Leave
Enska
