Laus störf Hæfnileit Vinnustaðir Námskeið

COS

COS, Collection Of Style, is for women and men who want modern, functional, considered design. Since our launch in 2007, we have opened stores worldwide, each one placed in a carefully considered location with a design concept that preserves buildings’ original features whilst creating a modern gallery space for our collection. Always exploring our original concept of favouring style over fashion, we like timeless design that lives beyond the season. Merging traditional methods with new techniques and innovative fabrics, we work hard to create fashion pieces that look and feel at once classic and modern. We hope you enjoy the attention to detail shown in every garment and the wide breadth of inspiration that defines our collections. At COS we understand that the success of our brand is due to the contribution made by our dedicated team. In return we seek to provide our colleagues with a supportive working environment that facilitates learning, development and individual growth. We believe that working in this way creates an honest, straightforward and open environment for everyone. Whether based in one of our stores, support offices or at the head office in London everyone at COS works with the same set of shared values that aim to support, improve and inspire. Welcome to COS.

Vinnustaðurinn

Floor Manager - COS

Floor Manager

Austurbakki 2, 101 Reykjavík, Iceland
Full-time
Department: COS

Company Description

Are you a leader looking for a new challenge? Do you want to work for a brand that will invest in you and your career? Could you make the difference to a customer’s day?

If you answered yes - we would love to hear from you…

Here at COS we are recruiting a floor manager to join our team in Reykjavik.

About COS

COS is a fashion brand for women and men who want timeless, modern, functional and considered design. Offering reinvented classics and wardrobe essentials, we create pieces that are made to last beyond the season. Since launching in 2007 we have opened stores in over 40 countries worldwide, all in carefully considered locations, applying a design concept that preserves the buildings’ original features whilst creating a modern, contemporary space.

Our culture

Over the last 10 years we have carefully built a culture where our people are supported, inspired and encouraged to be the best they can. Our brand is creative, forward thinking and modern; choosing longevity over passing trends.

We set the bar high at COS; we are committed to recruiting great people, offering an environment where talent is recognised and valued. We believe that a diverse workforce plays an important role in the success of COS. We celebrate individual differences and appreciate the contribution that all our colleagues make.

Job Description

As a Floor Manager Manager, you’re be at the forefront of creating excellent customer experiences that go beyond the expected.

With a passionate and dedicated team by your side, you will lead with energy and purpose—setting the tone for a store environment that’s not only welcoming and inspiring but also drives results. Your leadership ensures every customer journey feels personal, genuine, and memorable, while your focus on service and operational excellence helps bring the brand to life on the shop floor.

Key Responsibilities

Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience
Analyse sales data and collaborate with the Store Manager to maximise department performance
Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards
Support recruitment efforts and ensure effective onboarding and training for new team members
Identify and nurture future talent, contributing to development plans that support team progression
Oversee daily store operations, ensuring efficiency and alignment with brand standards
Act as a brand ambassador, consistently delivering the best possible experience for every customer
Step into the role of Store Manager when required, ensuring continuity in leadership and performance

Qualifications

Good knowledge of store operations & standards from previous experience working in retail, preferably within a fashion environment

Customer-Focused: You genuinely enjoy engaging with customers and lead by example in prioritizing their needs to deliver great service.
Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers.
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
Excellent Communication: Clear, confident, and empathetic in both customer and team interactions, able to provide clear direction and constructive feedback when needed.
Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
Comfortable working varied hours, including evenings, weekends, and holidays.

Preferable but not mandatory

Team Leadership: Proven ability to organise and motivate teams in fast-paced environments to deliver high service standards.
Analytical Thinking: Understanding of key retail KPIs and how to use them to drive performance.

Additional Information

This is a full-time permanent position with a contract of 38,75 hours a week.
Apply by sending in your CV in English as soon as possible.

Auglýsing birt22. maí 2026

UmsóknarfresturEnginn

Tungumálahæfni

Engar sérstakar tungumálakröfur

Staðsetning

Austurbakki 2, 101 Reykjavík

Starfstegund

Starfsgreinar

Starfsmerkingar

Sambærileg störf (12)