Major Sale Assistant

Sells merchandise and assists members in the major appliance, jewellery and electronics areas of shop floor. Answers member questions, presents merchandise. Stocks and maintains good condition of merchandises.

Main tasks and responsibilities

Welcomes and greets members while checking membership cards. Assists members in disposing merchandises into trolley and offers to load into car. Signs-ups, renews and delivers membership cards. Informs members about membership, warehouse and credit program. Assists member’s queries and directs member to products’ location.

Provides and ensures prompt and courteous member service. Answers member questions, demonstrates products, and explains features.
Reads industry magazines and product reviews to maintain current knowledge of technology and trends of sales area product. Reads literatures and experiments with product to learn functions and specifications.
Communicates with Majors Supervisor regarding quantity, status, price, delivery, and promotion of merchandise.
Follows merchandising standards and practices. Sets up, cleans, and maintains product displays. Aligns and faces product to front, collects and returns stray items, stocks to maintain high product levels.
Checks and approves product for member returns. Makes signs and checks accuracy of product signage and marking.
Participates in merchandise moves. Reviews lists of items for forklift drivers to place in the aisles for stocking. Stocks merchandise.
Organises security item lock-up. Clears debris from the sales floor and security lock-up. Sweeps floor.
Spots for forklift drivers to keep people out of fall-danger zone.