Receptionist at SPA

• Welcome and assist guests, manage bookings, answer inquiries, and handle check-in/check-out for spa services.

• Provide friendly, professional, and active service, ensuring guests feel well looked after throughout their visit.

• Handle calls, emails, appointments, payments, and related records accurately.

• Work closely with spa therapists, hotel reception, restaurant, and other departments to ensure smooth operations.

• Make sure the spa is always in good order, well presented, clean, and ready for guests.

• Maintain cleanliness in the spa areas, including reception, guest areas, and changing rooms.

• Monitor and restock necessary supplies such as towels, robes, slippers, and guest amenities.

• Perform other spa-related tasks as required.

- Exceptional customer service skills and outstanding interpersonal abilities.
- Strong organisational, problem-solving, and multitasking abilities.
- Positive attitude and flexibility.
- Experience in customer service, hospitality, at a bar or wellness/spa services is a plus.
- Proficiency in Icelandic and English is mandatory; knowledge of additional languages is an advantage.
- Meticulous, professional, and independent work ethic.
- Interest in health and wellness and a desire for professional growth.

- Free meals during working hours.
- 20% discount on hotel, restaurant, and spa services.
- Opportunity to work in a professional and luxurious spa environment.