

Lava Front Desk Service | Part Time Reykjavik
Are you a service-minded, positive, and energetic people-person? Do you want to be part of a dynamic and fun work environment where you get to meet a lot of people? Would you like to work for a uniquely different and rapidly growing travel startup that gives people the unique chance to experience real lava up close? If the answer to these questions is yes, then this is an opportunity for you.
We are looking for a positive and service-minded person to work part-time as a front desk service representative in Reykjavik. The hours vary and generally range from 10-12 hour shifts. Training will begin in the spring and more shift opportunities will be for our upcoming summer season.
The job includes answering the phone, welcoming our guests, assisting with ticket sales and souvenirs, serving drinks, and generally offering the best service possible. We are looking for someone who has a positive outlook on life, an easy smile, a happy-go-lucky attitude, and who is willing to go the extra mile to make our visitors feel comfortable and happy.
------------------------------------
Ertu með ríka þjónustulund, jákvæð/ur og hefur gaman af að umgangast fólk? Langar þig að vera partur af dýnamísku og skemmtilegu starfsumhverfi þar sem þú hittir fjöldan allan af allskonar fólki? Langar þig að starfa hjá áhugaverðu, öðruvísi og ört stækkandi nýsköpunarfyrirtæki í ferðaþjónustu sem gefur fólki einstakt tækifæri á að upplifa alvöru rauðglóandi hraun í návígi? Ef svarið við þessum spurningum er já, þá er þetta starf fyrir þig.
Við leitum að jákvæðri og þjónustulundaðri manneskju til að starfa í hlutastarfi sem móttöku- og þjónustufulltrúi í Reykjavík. Vinnutíminn er breytilegur og yfirleitt um 10–12 klst. vaktir.
Starfið felur í sér að svara í síma, taka á móti gestum, aðstoða við miðasölu og minjagripasölu, bera fram drykki, og almennt veita okkar bestu þjónustu. Við leitum að einstaklingi með jákvæða lífssýn, gott viðhorf og vilja til að leggja sig fram til að láta gesti okkar líða vel.
- Welcoming guests
- Answering phone calls and some emails
- Selling tickets and souvenirs
- Serving coffee and drinks
- Keeping our work environment tidy and neat, including customer areas and front desk area
- Contribute and work together with other staff members to create the best possible work environment
- Providing excellent customer service
- Being proactive and showing initiative on finding ways that we can improve and do better on everything that creates the best possible experience for our employees and visitors
- Making sure our visitors leave with warm memories of fantastic customer service and an unforgettable experience
- Passionate about customer satisfaction and customer service
- Excellent English language capabilities, other languages are a bonus
- Positivive attitude
- Prior experience with customer service
Enska










