Lagardère Travel Retail

Lagardère Travel Retail ehf. rekur átta veitingastaði, bari og bakarí á Keflavíkurflugvelli. Hjá fyrirtækinu starfa frá 150 til 250 manns, eftir árstíma.

About

Technical Support

Mission

Assisting in providing technical support to our staff, ensuring the smooth operation of IT systems and applications.

Helstu verkefni og ábyrgð

Responsibilities

Assist in troubleshooting and resolving hardware and software issues
Provide first-level support for IT-related inquiries via phone, email, and in-person.
Maintain and update documentation for IT procedures, systems, and user manuals.
Help set up and configure new hardware and software
Collaborate with the IT Officer to implement and support IT projects and initiatives.
Monitor system performance and assist in regular maintenance tasks to ensure optimal functionality.
Assist with inventory management of IT equipment and supplies.
Other incidental tasks

Menntunar- og hæfniskröfur

Education and general experience/status

Experience in similar jobs is necessary
University degree is preferred and/or proven record from similar roles
Knowledge in SAP is a plus
Customer Service
English and Icelandic language necessary
Residency near Keflavik Airport is necessary
Clean criminal record is mandatory

Role Specific Technical Skills

Microsoft: M365, Intune, Azure, Windows 10/11
Network technologies LAN/WAN
Computer hardware, pc’s, tablets and mobile devices

The workplace is at Keflavik Airport.

This is a full time position from Monday to Friday from 8H to 16H. Additional services may be needed outside that time, in case of time sensitive issues in our operations at KEF airport.

The role is within the IT team, supervised by our IT Officer.

Advertisement published28. March 2025

Application deadlineNo deadline

Language skills