Hótel Vík í Myrdal

Hótel Vík í Myrdal er nýlegt og glæsilegt hótel. Þægilegur veitingastaður er á hótelinu ásamt bar, líkamsrækt, fundarsölum ofl. Við leggjum mikla áherslu á ráðningarferlið til að hópurinn okkar samanstandi af því besta sem býðst hverju sinni.

About

Night Shift Receptionist (full-time, long-term) - Hotel Vík

We are looking for an experienced Night Shift Receptionist to join our team at Hótel Vík in Mýrdal. The position offered is full-time and long-term. A private room is provided for a fee in shared accommodation (kitchen and bathroom) within walking distance of the workplace. Start date: end of August.

Main tasks and responsibilities

Front desk agent (Night Shift) main tasks:

Welcoming and greeting guests, check-in and check-out procedures, and assigning rooms;
Booking department (answering e-mails, confirming group reservations, individual bookings), answering phone calls;
Provide information about the hotel, available rooms, rates and amenities;
Completing payments for accommodation and extra charges;
Handling guests issues and complaints in a friendly way, trying to find solutions;
Concierge service (dinner reservations, recommend/book local tours, attractions in Iceland, etc.);
Communicating with other internal departments to ensure guest satisfaction;
Selling souvenirs, postcards, stamps, etc;
Cleaning common areas
Performing duties on a checklist;